Aquatics Director

The Naik Family Branch located in beautiful Mystic, CT is now seeking an Aquatics Director to join our team!
Job Description

The Aquatics Director is responsible for the overall management and operation of the aquatic facility, ensuring a safe, engaging, and high-quality environment for all users. This role involves overseeing swimming programs, staff management, budgeting, facility maintenance, compliance with health and safety regulations, and customer service. The Aquatics Director will develop and implement innovative programs that promote aquatic education, fitness, and community engagement.

Qualifications

- Bachelor’s Degree with at least 3 years of experience in the aquatics field and in supervision or 7 years' experience with increasing responsibilities. Excellent communication and public relations skills. 
- Experience with supervision and staff development.
- Strong knowledge of aquatic safety and water quality standards.
- Excellent organizational, communication, and interpersonal skills.
- Proficient in budgeting and financial management.
- Ability to work flexible hours, including evenings and weekends.

Essential Functions

- **Program Development & Management: **
- Design, implement, and oversee a diverse range of aquatic programs including swim lessons, fitness classes, lifeguard       training, and recreational activities.
- Evaluate and adapt programs based on participant feedback and changing community needs.

- **Staff Supervision & Training: **
- Recruit, train, and manage lifeguards, swim instructors, swim team coaches, and support staff.
- Conduct regular performance evaluations and provide ongoing professional development opportunities to ensure high-   quality service.

- **Safety & Compliance: **
- Ensure that all aquatic operations comply with local, state, and federal regulations, including health and safety standards.
- Develop and implement safety protocols and emergency response procedures.
- Monitor water quality and facility conditions to maintain a safe environment for all users.

- **Budgeting & Financial Management: **
- Develop and manage the aquatics budget, including revenue forecasting and expense tracking.
- Identify opportunities for revenue generation through programs, events, and partnerships.

- **Community Engagement: **
- Foster relationships with community organizations, schools, and businesses to promote aquatic programs and events.
- Organize and coordinate special events, competitions, and community outreach initiatives.

- **Facility Management: **
- Collaborate with facility maintenance staff to ensure the aquatic facilities are clean, well-maintained, and fully operational.

- **Customer Service: **
- Provide exceptional customer service to all members and respond effectively to inquiries, concerns, and complaints.
- Promote a welcoming and inclusive atmosphere that encourages participation from all members of the community.

Cause-Driven Leadership Competencies
  • Communication & Influence
  • Critical Thinking & Decision Making
  • Emotional Maturity
Required Certifications

Lifeguard, CPR, AED, First Aid, Emergency Oxygen, Lifeguard Instruction, CPO or POOL.