Outreach Coordinator

BE PART OF SOMETHING GREAT
Job Description

As the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the Y offers more than just a job. We offer you a career with a future and the chance to make a lasting difference in your community.   

The incumbent in this position through a strength-based approach develops a street and community presence in which to provide education and awareness to youth (12-17), young adults (18-24), and community members and organizations. The incumbent will engage, assess, and intervene with youth and young adults (12-24), providing crisis based case management. 

Qualifications
  • Outgoing personality with strong communications skills
  • Available to work evenings and weekends
  • Master’s degree in Social Work, can be substituted with Bachelor’s Degree in a related field with three years experience with homeless population
  • Minimum of 2 year experience counseling and or case managing youth at risk or homeless adults; prefer recent experience in crisis intervention
  • Strong multi-tasking skills and time management
  • Ability to work cooperatively with different types of personalities
  • Well-established writing ability and inter-personal communication skills
  • Great attention to detail
  • Ability to work independently and without close supervision successfully; self motivated
  • Strong computer skills (Microsoft Office) and knowledge of web based applications
  • Enthusiastic and energetic team player
  • Awareness of and passion for young adults and family issues
Essential Functions

ESSENTIAL RESPONSIBILITIES:

  • Champions the program’s mission and core values and challenges young people to accept and demonstrate core values of honesty, respect, responsibility and caring.
  • Establishes a community street presence in which to provide street based education and support.
  • To provide immediate street-based crisis intervention, case management, and referral services to youth and young adults (12 – 24).
  • Ensures proper documentation and protection of confidential information about youth, services provided to youth, and contacts with other agency’s personnel about care of the youth.
  • Manages emergency situations on a 24-hour on call basis.  
  • To work with our Basic Center, community TLP staff, and adult homeless coalition to access needed services.
  • Provide liaison, advocacy, and referral services with appropriate mental health centers, courts, physicians, school systems, CHFS/DCBS, and other community agencies.
  • Maintains consistent and timely records.
  • Coordinate and/or provides emergency transportation of young adults.
  • Collaborate with community linkages to assist primarily the young adult and their families with appropriate community services to meet their unique needs.
  • Engage and educate the community, schools, teachers, school personnel, and student about Safe Place Services through presentations and community events.
  • Maintains shared case management offices and rooms in a clean and orderly condition.
  • Assures safety and security of youth in cooperation with volunteers and other staff.

PHYSICAL DEMANDS:

  • Outdoor work, staff will be exposed to elements of weather, walking on uneven terrain and have contact with homeless populations.
  • Walking, climbing, stooping, standing, kneeling, pushing, sitting, crouching, pulling, lifting and carrying up to 35 lbs.
  • Series of dissimilar operations.