Workforce & Financial Literacy Director

The Program Director will help participants gain lifelong skills and facilitate their transition to stable housing and successful careers.
Job Description

Salary: $62,400 - $65,000 Annually

The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.

The Jamaica YMCA is seeking a Workforce & Financial Literacy Director who will provide direct supervision over the Citibank/YMCA partnership initiative to make transformational investments to support the economic empowerment of 750 New Yorkers in Jamaica, Queens, including many diagnosed with HIV/AIDS, a population that faces unique barriers to securing employment. The Program Director will also oversee Financial Coaching and Job Training Workshops. This work will help participants gain lifelong skills and facilitate their transition to stable housing and successful careers. 

Benefits:
The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits, medical, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual’s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click here for more information.

Qualifications
  • Bachelor’s Degree in a related field of study or equivalent work experience is required.

  • Three (3) - five (5) years of practical experience working with underserved communities in financial literacy and workforce development.

  • Experience implementing Specific Contract Goals.

  • Proven ability to effectively accomplish goals and deliverables and meet deadlines.

  • Experience collaborating and maintaining relationships with external partners.

  • Ability to generate clear, concise information and to vary writing styles to meet the needs of various audiences.

  • Initiative to create and develop new processes, procedures, and policies.

  • Highly organized with the ability to multitask.

  • Able to maintain high levels of confidentiality, credibility, and professionalism.

  • Ability to work and collaborate with diverse populations.

  • Ability to provide guidance and training to a wide variety of audiences.

  • Bilingual Spanish speaking is preferred but not essential.

  • Experience working in a Transitional Housing environment is preferred.

Essential Functions
  • Determines customer eligibility for a variety of workforce development or financial literacy programs. Refers customers to appropriate programs, agencies, and/or resources. May refer ineligible individuals to other community agencies or resources.

  • Provides a comprehensive evaluation of employment and training needs. Assesses customer skills through interviews, testing, and other methods.

  • Works with customers to develop individual training plans, engage employer placement contacts, and provide counseling. Assists clients with job placement and financial support systems, including job-search classes, saving and investing information, and employment contacts.

  • Assesses customer needs and authorizes and facilitates supportive services to remove barriers that may prevent successful completion of the program.

  • Monitors and records participant data into multiple management information systems. Provides reports as requested.

  • Provides counseling for customers with employment or educational barriers. May assess clients with physical or mental disabilities and make appropriate referrals to related services.

  • Engages with contractors, outside partners, and community organizations to align and coordinate services and resources.

  • Provides Financial Literacy opportunities to 750 customers in shelters, THP Program, and partnering agencies.

  • Manages programs and projects for clients. 

  • Creates full-time and part-time job opportunities for clients.

  • Maintains case files as directed to meet customer and program needs. Self-audit files to ensure compliance.

  • Responsible for other projects as assigned by the supervisor.