Program Director II - Social Impact Center - Roy St. Transitional Living Program

Roy Street Transitional Living Program has 40 units of housing for young adults ages 18-24 in one apartment building.
Job Description

The Roy Street Director II will lead Social Impact Center Y’s service delivery and building oversight at the Roy Street Transitional Living Program located in the Capitol Hill neighborhood of Seattle, WA. Roy Street TLP has 40 units of housing for young adults ages 18-24 in one apartment building. The Roy Street Program Director will supervise a team of Case Managers who will work directly with a caseload of residents, coordinate community service provider engagement, oversee volunteer support, manage and foster relationships with King County Regional Homelessness Authority and other community businesses, resources, and services. The Y Social Impact Center Y is the service provider that will provide young adult residents with direct services to achieve self-identified goals and increase stability in their lives. The Roy Street Program Director will supervise staff that will be onsite 24 hours per day. Evenings, Weekends, and overnight requirements will occur occasionally as needed. The ability to work occasionally out of the Y’s other Seattle/King County offices will also be an expectation of the position. This position will report to and work closely with Social Impact Center’s Program Director III of Facility-Based Housing and Homeless Services to manage and facilitate the programmatic vision, philosophy, and approach at Roy Street to meet our mission of accelerating young people’s ability to build safe, successful and happy lives.

This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center’s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset. 

What You'll Get from Working at The Y

  • Membership to the YMCA of Greater Seattle for you and your household
  • Medical, Dental, Vision, and Life insurance
  • Retirement with generous employer contributions
  • Free access to mental health resources
  • Rapidly accruing paid time off (PTO)
  • Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs 

Position Type/Expected Hours of Work

This role is exempt and expected to be onsite Monday-Friday from 9am-5pm, with overnight and weekend support as needed. The Roy St Transitional Housing site is located in the Capitol Hill neighborhood in Seattle, Washington. 

Qualifications
  • A BA degree or higher in psychology, social services, or a related field, or any combination of education, experience, and measurable performance that demonstrates the capability to perform the duties of this position.
  • Previous experience managing housing contracts such as Transitional Housing and Rapid Rehousing
  • 5+ years of professional or volunteer experience working with high-risk, system-involved (homeless, justice, behavioral health, foster care) youth and/or young adults or equivalent community-based or informal service to this youth/young adult population
  • 2+ years of leadership and supervisory experience with teams, individual staff, or volunteers
  • Experience with program development, leadership development, contract management, and financial management.
  • Experience with and knowledge of youth behavior management and abuse prevention.
  • Accomplished project management expertise with proven execution of accomplishing deliverables in a timeline.
  • Broad knowledge of program areas, funders, and community partners.
  • Ability to handle multiple projects/tasks and juggle priorities while meeting multiple deadlines.
  • Ability to use good judgment to make sound decisions and resolve problems.
  • Ability to maintain confidential information and use discretion.
  • Ability to gain the cooperation of others, work effectively as a member of a team, and ability to develop and maintain positive working relationships in a team-oriented environment.
  • Ability to work independently.
  • Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.).

Additional Preferred Qualifications

  • College degree in social work, social services, or a closely related field. Other applicable education, training, and experience will be considered, which provide the knowledge, abilities, and skills necessary to perform effectively in the position.
  • Life experience with poverty, child welfare, homelessness, behavioral health, or youth violence and a desire to use that experience to improve the lives of others. 
  • The ability to speak any language in addition to English
Essential Functions
  • Oversee contracts, ensuring budgetary and programmatic compliance.
  • Establish new program activities and expand opportunities within the community following the Association and Branch strategic plans.
  • Recruit, hire, train, evaluate, and supervise housing case managers and volunteer’s development and leadership.
  • Advises the Program Director III, Sr. Program Director, and Leadership Team on key decisions related to King County housing and homeless services programs that align with the strategic plan, agency vision, mission, and values.
  • Seeks new strategic opportunities to grow YGS’ housing and homeless services in King County, including researching new grant opportunities and building relationships with funders and partners.
  • Fosters the integration of Social Impact Center Y’s housing and homeless services programs and staff within King County.
  • Leads the opportunities for youth and young adult voice into programming, including feedback on services at Roy Street Apartments.
  • Participate in the Housing Director Emergency On Call Rotation. This on call shift rotation takes place approximately every seven weeks for a one week period of time.
  • Compile program statistics and provide data and reports as required. Monitor and evaluate the effectiveness of and participation in program and case management.
  • Provide leadership and support for Social Impact Center’s leadership team with project management and additional support in King County
  • Develop and maintain collaborative relationships with community organizations, schools, and agencies related to youth and young adult support programs.
  • Develop, produce, and distribute program information necessary to promote programs, following branch marketing.
  • Ensure that safety procedures are followed and that all staff comply with YMCA training requirements.
  • Ensure high-quality programming through innovative program development evaluations and ongoing training of staff.
  • Other duties as assigned.