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OVERVIEW: As the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the Y offers more than just a job. We offer you a career with a future and the chance to make a lasting difference in your community.
POSITION SUMMARY:
We seek an enthusiastic professional with proven skills in all areas of maintenance (mechanical, HVAC, plumbing, electrical, carpentry, painting, etc.), financial management, communication and supervision. Candidate must be able to nurture a high-performing team of staff, contractors and volunteers focused on upkeep, cleanliness, and continuous improvement of the YMCA. Willingness to be hands-on when needed with projects is required. This position will administer all activities relating to facility repair, projects, security, cleanliness, maintenance and general operations of the facilities and grounds. Being a highly organized is a must.
A sense of urgency and attention to customer service isamust. Thisrolewill support member satisfaction by assuring a clean, safe and attractive facility by working with and leading the work of custodial and maintenance staff as well as contractors. This position requires face-to-face leadership and involves early morning, evening, weekend and on call responsibilities. Responsiblefor certifications for facility: Fire Marshall, Elevator, Boiler inspection, etc. The Facilities Director takes an active role in the Y’s Annual Campaign, including donor and volunteer cultivation.
KNOW HOW/REQUIREMENTS:
• Uphold the mission and values of the YMCA, and demonstrate behaviors that reflect determined, nurturing, genuine, hopeful, and welcoming nature.
• Minimum 5 years of experience in facility/property management
• Computer Skills, HVAC & lighting controls
• Excellent Organizational and Communication skills
• Highly organized with the ability to multi-task
• Certification or experience in HVAC, Plumbing, Electrical, and Housekeeping preferred
• High SchoolDiploma
• Completes required abuse risk management training. Adheres to policies and procedures related to appropriate boundaries with children. Monitors building, staff and members and reports suspicious or inappropriate behaviors and policy violations to supervisor. Follows mandated abuse reporting requirements to authorities.
ESSENTIAL RESPONSIBILITIES
• Model the YMCA character and values of Caring, Honesty, Respect and Responsibility through your actions and conversations with members.
• Communicate our brand using the Y’s Voice of Genuine, Nurturing, Hopeful, Welcoming, and Determined.
• Successfully carry out the daily facility operations, services and maintenance of the Y.
• Establish and monitor preventative maintenance work.
• Recruit, hire, train, develop, schedule and direct staff, contractors, and volunteers as needed for maintenance and housekeeping. Review, coach, and evaluate staff & contractor performance to achieve excellence.
• Develop, manage and monitor the maintenance operating budget and meet budget targets.
• Actively engage with members and build relationships with members, contractors and staff.
• Take a leadership role in the Annual Campaign and Y Special Events.
• Effectively uses the Facility Work Order software to ensure work orders are tracked, completed and reviewed. Uses the tool for PM management as well.
• Participate in staff meetings, cabinet meetings and related trainings.
SCOPE OF RESPONSIBILITIES
• Oversee contractors for janitorial cleaning, landscaping/grounds maintenance, projects, etc.
• Supervise Housekeeping Staff.
• Manage cleanliness and efficient functions of the Norton Commons YMCA buildings and grounds.
• Successfully manage a budget of $600,000.
PHYSICAL DEMANDS:
• Climbing, sitting, standing, pushing, walking, kneeling, and stooping
• Exposure to the outdoor elements
• Exposure to electrical/mechanical mechanisms
• Exposure to some chemical elements
• Ability to lift up to 50+ pounds
• Ability to stand for extended periods of time and work in a fast-paced environment
• Noise level – high
YMCA COMPETENCIES (Team Leader):
• Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives and provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.
• Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors’ communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.
• Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.
• Personal Growth: Shares new insights. Facilitates change; displays adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills.