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Branch Executive Director
YMCA of Metropolitan Atlanta Inc.
Branch Executive Director
YMCA of Metropolitan Atlanta Inc.
The Summit Area YMCA is looking for a dynamic leader to join the exective team as the Chief Operations Officer.
Job Description
The Chief Operations Officer (COO) ensures the successful operation and growth of the branches of the SAY, including membership, program development, staff supervision, risk management, community relations, collaborations, budgeting and financial results. The position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The candidate will have outstanding leadership and teamwork skills along with a commitment to world-class customer service.
Qualifications
Bachelor's degree in business, social services or equivalent; Master’s degree preferred.
Five or more years of professional experience in the YMCA or another nonprofit preferred.
Knowledge and experience in all aspects of operations, including staff supervision and development, successful membership practices, quality program development and implementation, volunteerism, facility and property management and sound financial practices.
Knowledge of and experience managing marketing strategies utilizing state-of-the-art marketing and communications tools.
Understanding of the nature and purpose of the YMCA and the respective roles of volunteers and staff.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community; track record of building authentic, constructive relationships with others.
YMCA Organizational Leader certification preferred
Essential Functions
Supervises branch directors to ensure sound operation. Addresses the root cause of systemic issues rather than symptoms.
Ensures the operational quality and growth of the SAY through program expansion and innovation, member recruitment and retention, pricing strategies, targeted marketing, new site development, collaborations, and mergers and acquisitions.
Provides leadership and direction to the branches by coaching branch directors and by working in partnerships with the Summit and Berkeley Heights Advisory Committees.
Monitors monthly financial reports to assure that revenue targets and met and expenses are controlled.
Identifies potential areas for branch cooperative programming to accomplish SAY’s strategic initiatives and goals, including quality initiatives, and works with staff groups to develop and implement programs.
Fosters a climate of innovation to develop member-focused programs and leads branch staff in the planning, development and implementation of new program initiatives and activities.
Provides membership, retention and program reports monthly to the President/CEO and, as requested, to committees and the Board of Trustees.
Implements and oversees Listen 360 evaluation system to guarantee commitment to the Y’s cause, and a high-quality commitment to SAY standards.
Develops performance indicators and action steps to assure implementation of the SAY’s strategic plan objectives.
Ensures the safety and maintenance of facilities, grounds and equipment.
Works and manages with multiple branch advisory committees of volunteers to ensure that community awareness, brand awareness, partnerships and philanthropic efforts all increase to maximum impact.
Fosters a spirit of staff appreciation and recognition through planned and spontaneous events.
Participates in local, regional, statewide, and national trainings and networking opportunities both within and outside the Y movement.
Represents the SAY with key community organizations and at SAY and community events, as required.
Serves as a member of SAY leadership and supports the overall mission and objectives of the SAY.
As an Ambassador for the Y, communicates to members, volunteers, and the general public that the Y is the nation’s leading non-profit committed to strengthening the community through Youth Development, Healthy Living and Social Responsibility.
Demonstrates the Y’s values of caring, honesty, respect and responsibility.
Cause-Driven Leadership Competencies
Mission Advancement: Incorporates the Y’s mission and values into the organization’s vision and strategies. Ensures community engagement; promotes the global nature of the Y. Leads a culture of volunteerism ensuring engagement, inclusion, and ownership. Leads a culture of philanthropy.
Collaboration: Advocates for and institutionalizes inclusion and diversity throughout the organization. Initiates the development of relationships with influential leaders to impact and strengthen the community. Is recognized as an inspirational community leader who navigates complex political and social circles with ease. Communicates to engage and inspire people within and outside the YMCA. Ensures that a talent management system is in place and executed effectively.
Operational Effectiveness: Possesses penetrating insight and strong strategic and critical thinking skills. Invests resources in well-designed innovation initiatives. Creates a structure to deliver organization-wide results to achieve objectives. Develops and implements stewardship strategies. Determines benchmarks and ensures appropriate leadership to meet objectives.
Personal Growth: Creates a learning organization. Effectively drives change by leveraging resources and creating alignment to expand organizational opportunities. Shares authority and demonstrates courage and humility. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Required Certifications
Benefits:
The SAY offers generous employee benefits that include competitive salary, subsidized medical, dental, vision, life and long-term disability insurance, paid time off for vacation, wellness or holidays, a free YMCA family membership, discounts on Y programs and services including child care, continued professional training and development courses, and an 12% contribution to your retirement plan upon eligibility.