Director of Operations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.   Bachelor's degree in human services, social services, business or equivalent.

2.    Three or more years of management experience, preferably in a YMCA or other not-for-profit agency. 

3.    Ability to direct assigned operations within the areas of staff supervision, budget development, local marketing, program development and delivery, as well as assist with volunteer development and community engagement.

4.    Prefer knowledge of, and previous experience with diverse populations

5.    Ability to establish and maintain collaborations with community organizations.

6.    YMCA Multi-Team or Center Leader certification preferred.

7.    CPR and First Aid certifications may be required. 

 LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

SUPERVISORY RESPONSIBILITIES

May directly supervises part time, exempt and non-exempt employees.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; reviewing and approving timesheets; appraising performance; rewarding and disciplining employees; monitoring and updating all required staff certifications; addressing complaints and resolving problems.

COMPUTER LITERACY

Skills are essential in all of the Microsoft Office applications including Word, Excel, and Access.  Ability to use these programs to lighten work load, develop reports and to automate procedures is very necessary.  Ability to diagnose basic PC problems and to communicate those problems is very important.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, sit and talk or hear.  The employee must occasionally lift and/or move up to 25 pounds. 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. 

TRAVEL

Travel is primarily local between assigned centers during the business day, although some out-of-area and overnight travel may be expected.