Sr. Program Director - Family Programming, Camp, Stay & Play, Arts - Large Family Center

YMCA
Salary
$58,000.00
$60,000.00
How to Apply
Apply Online
Let the next step in your career be a footprint in the sands of sunny Tampa Bay Florida!
Job Description

The Tampa Metropolitan Area YMCA is a top-rated ‘4-star’ Charity Navigator and Guidestar ‘Gold’ rated non-profit charitable organization for youth development, healthy living and social responsibility. Join a cause-driven association with a focus on nurturing the potential of every child and teen, improving the nation’s health and well-being and providing opportunities to give back and support our neighbors. Learn more about the Tampa YMCA at www.tampaymca.org.

  • 13 Family Center Ys, 65-acre outdoor adventure camp, Community Learning Center, two program centers, 27 afterschool sites, 18 Early Head Start sites
  • Largest youth development and health & wellness provider in the region
  • 223,000+ community members served
  • 1,600+ staff members
  • 600+ volunteers
  • $40MM in revenue
  • An independent 501(c) 3, locally-governed and managed 

Located in sunny Florida, the Tampa Metropolitan Area YMCA offers an ideal location with beautiful weather affording a desirable setting for an active outdoor lifestyle year-round, is close to many beaches and theme parks and Florida is one of very few states that has no state income tax.

Under the direct supervision of the Executive Director, the Senior Program Director will provide direct leadership and oversight to programs including Family Programming, Camp, Stay-and-Play, & the Arts.  The Senior Director will also support general Y programs and value-add programming within the center while consistently anticipating and exceeding member expectations.  The director will be responsible for creating and implementing an integrated program strategy to support membership while delivering services as outlined by the association to include organization-wide standards and consistencies throughout all programs.  The Senior Program Director will provide supervision to multiple department staff teams driving superior program quality, ensuring all programs support membership, increasing program enrollments, and enhancing the member/participant experience. This position ensures that their teams operate efficiently and employs a continuous improvement model to meet and/or exceed goals for member/participant satisfaction, financial management and overall growth.

Critical areas of expertise include: leading others and working in teams, highly organized multi-program management, delivering and managing robust programs focusing on quality, proven results in growth in programs, successfully overseeing part-time and entry-level teams and interviewing, hiring and onboarding associates, managing program quality, development and implementation of curriculum programming, staff leadership, proven results in growth in programs, successfully overseeing part-time and entry-level staff teams and interviewing, hiring and onboarding staff members. 

Full Time Benefits Summary:  

  • 20 days of Paid Time Off, increasing with service
    • Will honor previous YMCA service in PTO calculation
  • 7 paid holidays
  • Employer-supported health, vision, dental insurance
  • Tampa YMCA family membership 
  • $2,000 employer-provided assistance for qualified dependent care programs (before/after school care and camp)
  • 20% off program fees (swim lessons, youth sports, summer camp and more)
  • 30% off personal training
  • Start at 403 (b) smart savings account through YMCA Benefits on day one of employment (optional)
  • Employee Assistance Program (EAP) through BayCare Behavioral Services (phone and online)
  • Professional development opportunities through Y-USA trainings
  • Retirement plan eligibility: After completing 1000 hours of service over two, twelve-month periods and at least 21 years of age, part-time and full-time associates are eligible for the Tampa YMCA to contribute 12% of your earnings to a 401(a) account. Once enrolled, the associate is immediately vested. 
Qualifications

Education/ Experience Required:

  • BA/BS in Youth Development, Recreation, Health Sciences, Physical Education or related field or equivalent experience preferred.
  • Minimum of one to three years of experience in camp, sports, or similar youth related programs with supervisory and payroll management experience required.
  • Experience serving on leadership team of a Y (or similar) membership organization serving over 2,000 membership households preferred.
  • Proven results in increasing program quality and growth through exceptional planning and organizational skills.
  • Highly motivated with the consistent ability to meet or exceed goals, cultivate and retain program participants.
  • Ability to quickly build rapport and develop effective relationships with program prospects and others to achieve goals.
  • Consistently self-driven and goal-oriented with the ability to set effective team and individual goals and take ownership for results.
  • Demonstrated ability to multi-task and adapt to changing contexts and priorities.
  • Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making.
  • Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures.
  • Proficient in using email, Internet, and other PC-based applications with the ability to learn and adapt to new technology. 
Essential Functions

Operations

  • Maintains quality and ensures that the needs of the members and the community are met within departments and program areas through an integrated program strategy that supports membership.
  • Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Anticipate and exceed expectations consistently throughout programs.
  • Generates and/or analyzes program enrollment, and revenue to monitor and report on achievement of goals.
  • Develops and controls department budgets so that resources are devoted to top priorities and strategic objectives.

Team Leadership 

  • Provides direct supervision and leadership to direct reports to hire, develop, motivate and retain a committed team passionate about the YMCA's mission, safety and service to members.
  • Supervises and leads program teams to create and maintain meaningful and impactful relationships.
  • Manages associate schedules and payroll for departments ensuring efficient use of resources occurs within programs at all times.
  • Ensures compliance with all federal, state and county laws and regulations related to payroll, licensing, child labor laws, etc.
  • Completes all job related, supervisory and other trainings as required.

Safety and Risk Management

  • Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention.
  • Ensures all program associates are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures.
  • Maintains proper records, including associate certifications, meetings, and trainings.
  • Schedules associates and volunteers in accordance to safety and program needs and ensures all safety and program ratios are followed.
  • Monitors programming to adhere to all state, local and YMCA health & safety regulations. 

This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.

Required Certifications
  • Must obtain within 30 days of employment and then maintain current certifications in BLS, First Aid, and Oxygen Administration.
  • Maintain other required certifications as stated in the training matrix.