Association Annual Giving Manager

Fund Development and Database Management
Job Description

The Association Annual Giving Manager is responsible for day-to-day management, organization, and implementation of a comprehensive annual fund strategy for the entry-to-mid-level individual giving program, including year round stewardship efforts focused on increasing donor retention. The role is responsible for providing technical support and maintenance of association Customer Relationship Management (CRM) and data maintenance. The Association Annual Giving Manager also performs various routine development processes and activities, including donations/donor activities, trains staff members on procedures, and fosters relationships by providing excellent customer service internally and externally.

Qualifications
  1. Bachelor’s degree or equivalent education/experience is required.
  2. Minimum of 4 years of progressive experience in fundraising and/or donor relations.
  3. Knowledgeable with the principles of annual campaign organization and marketing.
  4. Experience with direct mail campaigns and mass communications.
  5. Personal computer skills, including the use of Google or Microsoft Office products
  6. Experience in working with CRM or database software.
  7. Ability to work with minimal supervision, taking initiative to assist in the development of others and self.
  8. Understanding of and enthusiasm for the YMCA’s mission and cause.
  9. Experience in working closely with volunteers and/or volunteer committees is preferred.
  10. Knowledge of best practices in fundraising is preferred.
  11. Completion of trainings and/or certifications, as required by supervisor and/or the YMCA
Essential Functions
  • Manages implementation of a year-round annual fund strategy in accordance with the Fund Development plan for the YMCA in collaboration with Director of Development, executive leaders, and volunteers.
  • Collaborates with the Marketing Department to develop communication and strategies to successfully promote annual giving activities. Supports plans for identifying, cultivating and soliciting branch annual fund prospects.
  • Manages an individual portfolio of donors ($1,000+) and solicits donations on behalf of the Association.
  • Manage the Customer Relationship Management (CRM) System to ensure data accuracy and cleanliness related to donor activity, and is responsible for exporting data for communications, analysis, and reporting. 
  • Manages required communication to donors relating to pledges and payments.
  • Manages the process of monthly invoicing, bank draft management and account collections.
  • Performs general administrative support functions to support the fundraising activities such as scheduling, planning, and coordination of meetings, activities, and events.
  • Coordinates fund development activities, meetings, and other events.
  • Follows and innovates procedures for communication with donors, including timely acknowledgement of gifts.  
  • Develops and implements deliverables for year round donor engagement.
  • Perform additional duties as required.
Cause-Driven Leadership Competencies
  • Philanthropy
  • Communication & Influence
  • Critical Thinking & Decision Making
  • Innovation
  • Functional Expertise
  • Developing Self & Others