Sports Director - South Tampa Family YMCA

YMCA
Salary
$50,000.00
$55,000.00
How to Apply
Apply Online
Let the next step in your career be a footprint in the sands of sunny Tampa Bay, Florida.
Job Description

The Sports Director position at the South Tampa YMCA is far from ordinary. Each day brings something new, and you'll have the autonomy to design one of the best sports programs in the nation. This role oversees one of the largest sports programs in the Tampa YMCA Association, offering you the opportunity to join the Y family at our flagship branch in Tampa. Most importantly, you'll make a lasting impact on the lives of children, teens, families, and seniors. The South Tampa Y has helped nurture future professional athletes, and in this role, you'll become a mentor and role model. Additionally, our Sports Department has a strong partnership with the Tampa Bay Lightning, further elevating our programs and community reach.

Typical shifts are Tuesday through Friday 12:30 pm to 8:30 pm and all day Saturdays.  As part of the center leadership team, the Sports Director also serves as Leader on Duty twice per week and one weekend (Saturday and Sunday) per month.  

Under the direct supervision of the Center Executive Director, the Program Director will provide direct leadership and oversight to Sports Programs, and general Y programs within the center while consistently anticipating and exceeding member expectations.  The Program Director will be responsible for creating and implementing an integrated program strategy to support membership while delivering services as outlined by the association to include organization-wide standards and consistencies throughout all programs.  The Program Director will provide supervision to a staff team driving superior program quality, ensuring all programs support membership, increasing program enrollments, and enhancing the member/participant experience. This position ensures that their teams operate efficiently and employs a continuous improvement model to meet and/or exceed goals for member/participant satisfaction, financial management and overall growth.

Qualifications

Education/ Experience Required: 

  • BA/BS in sports management, recreation management or similar field, business/ operational management or related field.
  • Minimum of two years of experience in sports, camp or similar youth related programs with supervisory and payroll management experience required. Prior experience with youth development preferred.
  • Experience serving on leadership team of a Y (or similar) membership organization serving over 3,000 membership households preferred.
  • Proven results in increasing program quality and growth through exceptional planning and organizational skills.
  • Highly motivated with the consistent ability to meet or exceed goals, cultivate and retain program participants.
  • Ability to quickly build rapport and develop effective relationships with program prospects and others to achieve goals.
  • Consistently self-driven and goal-oriented with the ability to set effective team and individual goals and take ownership for results.
  • Demonstrated ability to multi-task and adapt to changing contexts and priorities.
  • Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making.
  • Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures.
  • Proficient in using email, Internet, and other PC-based applications with the ability to learn and adapt to new technology. 

Certifications/Trainings Required:

  • Must obtain within 30 days of employment and then maintain current certifications in CPR, AED, First Aid, and Oxygen Administration.
  • Maintain other required certifications as stated in the training matrix.
Essential Functions

Program Quality and Growth

Sports Operations > Works with the Center Executive Director to assist in implementing and overseeing all sports programs including youth & adult sports as well as clinics and sports camps. This includes, but not limited to:Assists Center Executive Director to develop and implement program quality and growth strategies to increase member satisfaction and retention.

  • Assists in strategy implementation to achieve strategic plan targets for sports programming.
  • Monitors and documents activity/event performance for future planning.
  • Ensures that all sports staff adhere to standards of communication, safety, image, and engagement with both children and parents.
  • Recruits volunteer coaches to support sports programming needs.
  • Provides a visible presence in the center and sports department. Actively engages members to ensure member needs are met.
  • Assists the Center Executive Director with the implementation of association surveys and action plans – tracking metrics and NPS.
  • Participates as an innovator for new and unique activities/programs/events/classes based on both solicited and unsolicited member feedback.
  • Proactively identifies and resolves member issues and concerns.

Program Operations > Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Anticipates and exceeds expectations consistently throughout programs.

  • Develops and implements association survey and measurement strategies and action plans through NPS surveys.
  • Leads strategy implementation to achieve strategic plan targets for programming.
  • Generates and/or analyzes program enrollment, and revenue to monitor and report on achievement of goals.
  • Develops and controls department budgets so that resources are devoted to top priorities and strategic objectives.
  • Dedicated focus on program growth, innovation and quality results. 

Team Leadership 

  • Provides direct supervision and leadership to the sports staff and volunteers (where applicable) to hire, develop, motivate and retain a committed team passionate about the YMCA's mission, safety and service to members, and the Tampa Y promise.
  • Provides direct supervision to all direct reports and ensures their professional development and success.
  • Supervises and leads program teams to create and maintain meaningful and impactful relationships.
  • Manages associate schedules and payroll for departments ensuring efficient use of resources occurs within programs at all times.
  • Ensures compliance with all federal, state and county laws and regulations related to payroll, licensing, child labor laws, etc.
  • Completes all job related, supervisory and other trainings as required.
  • Performs other duties as assigned.  

Safety and Risk Management

  • Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention.
  • Ensures all program associates are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures.
  • Maintains proper records, including associate certifications, meetings, and trainings.
  • Schedules associates and volunteers in accordance to safety and program needs and ensures all safety and program ratios are followed.
  • Monitors programming to adhere to all state, local and YMCA health & safety regulations.