The Peer Engagement Specialist will assist with the continuity of care with new admissions and high-risk clients.
Job Description
The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.
To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.
The Staten Island YMCA - Counseling Service is seeking a Peer Engagement Specialist who will assist with the continuity of care with new admissions, high-risk clients, and clients identified that would benefit from more intense structure as a part of their treatment.
Qualifications
- High School Diploma or GED required.
- Minimum of two (2) years of experience working with clients recovering from substance use.
- Recovery Coach Certification required; Peer Certification CRPA training certificate preferred.
Essential Functions
- Responsible for providing outreach via telephone or face-to-face to clients who are in the admissions process to assist with engagement and retention.
- Assisting clients with obtaining entitlements, i.e., Insurance, Public Assistance, vocational services, etc.
- Collaboratively working with Counselors to assist clients in obtaining goals and objectives on treatment plans.
- Facilitate “Peer to Peer” support groups.
- Facilitate family support groups and services.
- Attend and organize community outreach presentations and events, including, but not limited to, attending outreach events/fairs, networking meetings, and participating in coalition meetings as a representative of the agency.
- Respond to Youth First calls within the community and provide support, guidance, and education to the families.
- Participate in Case Conference meetings.
- Assist with drug screenings.
- Maintain required documentation.
- Provide off-site services to clients, where indicated, in order to assist with retention.
- Assist with referrals for individuals who are in need of alternative levels of treatment.
- Manage Prospect Tracking Forms for potential clients.