Network IT Specialist

YMCA
Salary
$70,000.00
$85,000.00
How to Apply
Apply Online
Are you a wizard with wires, a master of networks, a superhero of IT problem-solving, and a champion of network security? YMCA LA is hiring!
Job Description

You will keep our network shipshape and secure, from troubleshooting pesky problems to implementing security upgrades! Your days will be spent monitoring potential security threats, vulnerability assessments, support maintenance of on-premises telecommunication, coordinate infrastructure changes, and more. You'll also be the friendly face of IT support, helping our staff with tickets and other issues.

Qualifications
  • A solid understanding of network infrastructure, protocols, hardware, software, and network security best practices.
  • A knack for communication, time management, independence, and a passion for helping others.
  • Team spirit and a love for our YMCA mission of youth development, healthy living, and social responsibility.
  • Microsoft Certification or at least 3-5 years' work experience in the computer field.
  • Reliable transportation and willingness to drive to various YMCA branches or locations.
  • This position requires the final candidate to successfully pass an E-Verify check. For more information about E-Verify, please visit https://www.e-verify.gov/employees/e-verify-overview
Essential Functions
  • Monitor XDR and SIEM for potential security threats.
  • Configure firewall policies, network traffic rules, and network segmentation.
  • Assist with SD-WAN and internet availability of branch sites.
  • Assist with patch management, vulnerability assessments, and remediate risks.
  • Help support Azure cloud infrastructure and Office365 tenant.
  • Assist maintaining on-premises telecommunication, VOIP, and digital phone systems.
  • Aid user account lifecycle and permissions in MRM and Active Directory.
  • Assist with installing and maintaining NVR camera systems and wireless access points.
  • Work with vendors to support and coordinate infrastructure changes.
  • Aid level 1 support helpdesk tickets.
  • Mount, configure, and troubleshoot on-premises infrastructure equipment.
  • Provide support for Mobile Device Management (MDM) related issues.
  • Participate in on-site visits to ensure optimum operation of all systems.
  • Collaborate with Information Technology team members to resolve issues.
  • Receive and respond to incoming calls, tickets, and /or emails regarding desktop problems.
  • Provide one-on-one computer and device training as needed.
Cause-Driven Leadership Competencies
  • Relationships
  • Communication
  • Decision Making
  • Functional Expertise
Required Certifications
  • Microsoft Certification or 3-5 years of work experience in the computer/IT field