Leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility

Job Description

The Chief Operations Officer is accountable to the President/CEO for the success of each YMCA branch operating unit. The COO will guide the operations and objectives of the Association and articulate and influence the importance of membership and program growth with a commitment of reaching financial goals.

Qualifications

Bachelor’s degree in business administration, finance, economics, or closely related field which will provide knowledge of the principles, practices and administration of business and nonprofits
5+ years’ experience with demonstrated success of operations in a senior management role.
YMCA Organizational Leader certification preferred.

Essential Functions

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Directly Supervises District Executives, Special Projects Director, as well as Facilities, and under that umbrella, supervision of Membership, Aquatics, Health & Wellness Programs, Sports, Community Programs, Special Programs, Partnerships, and Association functions to ensure sound operations.
Provides coaching and direction to the branches. Models’ relationship-building skills in all interactions with staff, volunteers, members, and the community.
Plays a leadership role in setting and implementing overall Y policies, procedures and strategies as member of the senior management team.
Monitors monthly financial reports to ensure that revenue targets are met and expenses are controlled.
Ensures the operational growth of the YMCA through program expansion, member recruitment and retention, pricing strategies, new site development, collaborations, and
mergers and acquisitions.
Identifies potential areas for branch cooperative programming to accomplish YMCA
goals, and works with staff groups to develop and implement programs. Fosters a climate of innovation to develop member-focused programs and leads branch staff in the
planning, development and implementation of new program initiatives and activities.
Promotes a values-based, servant leadership environment, demonstrating collaboration and supporting the values of caring, honesty, respect, responsibility, and inclusion.
Supports and collaborates with branch leadership to develop communication andcampaign strategies to successfully market the annual campaign. Supports plans for identifying, cultivating and soliciting branch annual fund prospects.
Provide leadership to the Branch Executive directors to recruit, train, develop, and renew the volunteers on the board who support the mission of the Y.
Lead volunteer’s in creating and aligning their charts of work to support the strategies and goals of the association.
Operationalizes and implements the Association Strategic Plan and directs branch planning to ensure branch participation and ownership (staff and volunteer) in the strategic plan.
Provide leadership and strategic direction to Association signature programs.
Actively participates in the Senior Leadership Team, Branch Operations Team,
Association task forces and committees to promote branch connectivity.
As delegated, handles duties of the CEO in their absence.
Performs any other functions necessary for the smooth and efficient operation of the Organization.

Cause-Driven Leadership Competencies

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Mission Advancement: Incorporates the Y’s mission and values into the organization’s vision and strategies. Ensures community engagement; promotes the global nature of the Y. Leads a culture of volunteerism, ensuring engagement, inclusion, and ownership. Leads a culture of philanthropy.
Collaboration: Advocates for and institutionalizes inclusion and diversity throughout the organization. Initiates the development of relationships with influential leaders to impact and strengthen the community. Is recognized as an inspirational community leader who navigates complex political and social circles with ease. Communicates to engage and inspire people within and outside the Y. Ensures that a talent management system is in place and executed effectively.
Operational Effectiveness: Possesses penetrating insight and strong strategic and critical thinking skills. Invests resources in well-designed innovation initiatives. Creates a structure to deliver organization wide results to achieve objectives. Develops and implements stewardship strategies. Determines benchmarks and ensures appropriate leadership to meet objectives.